Online Shopping Experience with Jabong.com - Indian Beauty Forever
Monday, 11 June 2012

Online Shopping Experience with Jabong.com


Hi Friends,

As you might be aware that I love shopping online and that too from different shopping sites and the latest one is Online shopping site Jabong.com. I saw this website a month ago on the internet and have been browsing it quite often and this time I finally Shopped with them.  


About the site: This website is named as Jabong.com where you can shop for both men and women Shoes, clothing, bags, jewellary, accessories, fragrances, home and living and beauty and makeup products (which i am sure most of us love)


This is how the website looks.




About the company and their policies-  Jabong.com is a young and vibrant company that aims to provide good quality branded products. Jabong.com caters to the fashion needs of men, women and kids across footwear, apparel, jewellery and accessories.
At Jabong.com we strive to achieve the highest level of “Customer Satisfaction” possible. Our cutting edge E-commerce platform, highly experienced buying team, agile warehouse systems and state of the art customer care centre provides customer with:
  • Broader selection of products
  • Superior buying experience
  • On-time delivery of products
  • Quick resolution of any concerns

Payment Options- They support the following payment options:
  • Cash On Delivery
  • Credit card
  • Debit card
  • Net Banking
And all credit card and net banking transactions are processed over a secure encrypted connection.
When you make a purchase using the COD option, your product will be booked. Their Customer Care Expert will call to confirm your Order before it gets dispatched. If you are unreachable or unable to attend the call, You can also contact Customer Care on 1800-258-5555 (Toll Free) to confirm the purchase within 24 hours of making the purchase.Failing to confirm the purchase will lead to cancellation.

Cash On Delivery option is available on purchases up to a limit of Rs. 20,000, beyond which purchases can only be made using Netbanking or Creditcard.
While there is no option for a customer to cancel the order on their own once the payment is made, you can get in touch with Customer Care as soon as possible with your order number.
As long as your order has not been processed, They can cancel it and refund your amount. If you cancel your order before the product has shipped, you can choose to have the entire amount refunded or get a Jabong.com voucher.
They have a no question asked return policy, you can return your order for a full refund.

Jabong.com offers free shipping on all orders placed on our website, with no minimum order size or exceptions which is great, isn't it.
Just because shipping is free doesn't mean it should take a long time. Jabong.com understands that getting your items quickly is important to us, so they make every effort to process your order quickly. 
They deliver within 2-5 bussiness days. In some cases it may take longer to receive the shipment depending on your location and accessibility.

As usual I chose COD, I placed the order on Friday and received my parcel on Sunday which was great as I was not expecting it to arrive so soon. The box had their website’s name written all over and the brown box inside had Jabong.com written on it. The top of the parcel had my details and the products list with price and the amount to be paid. (Invoice)
Inside the box, the products were bubble wrapped securely to protect them from damage during shipping.
I had ordered Coloressence Waterproof Mascara, Colorbar lipstick in pretty please and Maybelline Smooth and vivid eyeliner pencil. The products were authentic and not approaching the expiry date. I have also checked out their other sections like apparel, shoes etc and I will be shopping with them again. They do have updated and trendy collection.



Jabong.com

Jabong.com
Jabong.com

Jabong.com

Jabong.com
Jabong.com


Overall, it is a good and secure site to shop. I will be shopping for some clothes and accessories next time. 
Will I shop again from them - Yes, for sure as I am satisfied with their product and services.

Niesha Jeenwal

I am Niesha, Editor of Indian Beauty Forever, a Science graduate turned Beauty Blogger from New Delhi who's blogging for more than 3.5 years and loves everything related to Makeup & Beauty.

Online Shopping Experience with Jabong.com Reviewed by Niesha Jeenwal on 11:20 am Rating: 5 Hi Friends, As you might be aware that I love shopping online and that too from different...

3 comments:

  1. I am extremely impressed  by the service offered by Jabong. In terms of collection of items, may be you can try to include more, but then as far as placing the order, tracking the status of the order and delivery time your work is highly appreciated.

    ReplyDelete
    Replies
    1. Well i also had a nice shopping experience

      Delete
    2. Thats right.. even i like jabong services and the customer support.

      Delete

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